If you see it listed, right-click on it and choose ' Delete' or 'Remove Device.” In the Devices and Printers window look for your HP Printer.In Windows, search for and open Devices and Printers.In Windows, search for and open Programs and Features.If it continues then uninstall and reinstall the printer drivers at the root level by following these steps: Then run all WIdows 10 updates and install them correctly. Then update the printer’s firmware by following instructions from this link:

Step 2: Check the network and printer connection status.Step 1: Restart the computer, printer, and router.( HP Printers - Printer Not Found During Network Driver Setup (Windows) perform these steps: DId you try updating the printer's firmware with a USB cable or directly from the printer if it connects to the router?įrom this link.Did you try updating the router's firmware?.DId you try installing all the latest Windows 10 updates and check again?.DId it occur after a software or windows update?.Did you try to connect the printer using a USB cable and check if it works?.Do other devices on the network such as your iPhone, iPad or another Windows-based machine print correctly?.Were the computer and the printer connected via the same router?.Do other devices connect to the same network correctly?.DId this happen after a power outage or surge?.Great troubleshooting and terrific efforts were displayed. for reaching out to the community and a good day to you.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Finally, your HP printer will appear in the list shown in the hp scan doctor. Follow the guidance on the screen before taping Retry.Select how your printer is connected by opening the hp scan doctor, e.g.USB.Now try to fix the problem by clicking the Connect button in HP Scan Doctor. If still not successful, click “My product is not listed” again and confirm that it is enabled. It will search for the printer and find it. The tool will prompt you to turn off the printer. If the problem is the printer is not listed in HP Print and Scan Doctor or there is a connection problem in HP Scan Doctor and wireless connection, click the My product is not listed option.Choose the printer from the list and tap Next in the hp scan doctor software.On the Welcome screen that is displayed, click the Start tab to view all available printers (since you have installed this software on your computer).

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